Shipping Policy

Thank you for shopping with Brands by Naila.

We aim to deliver your orders carefully, securely and as efficiently as possible.

Delivery Coverage

We offer delivery to supported locations across Pakistan through our courier partners.

Delivery availability may vary according to the customer's location and courier service coverage.

Order Processing

Orders are generally prepared for dispatch within 1-2 Business Days days after confirmation.

Orders placed on weekends or public holidays may require additional processing time.

Estimated Delivery Times

• Major cities: 3-4 Business Days

• Other supported locations: 4-7 Business Days

These are estimates rather than guaranteed delivery dates. Delays may occur due to courier operations, weather, public holidays or other circumstances beyond our reasonable control.

Shipping Charges

Applicable delivery charges will be displayed during checkout or communicated before an assisted order is confirmed.

Order Tracking

Where available, tracking information will be shared after dispatch.

Address Accuracy

Customers are responsible for providing accurate contact details and a complete delivery address.

If your address requires correction, please contact us as soon as possible.

Delivery Issues

If your order is delayed, missing, damaged in transit or delivered incorrectly, please contact our customer-support team with your order number.

We will review the matter and work toward an appropriate resolution in accordance with our policies and applicable law.

Contact: WhatsApp : 0334-8881377